Instant consumer feedback has become paramount in today’s competitive long-term care industry, so comments offered by patients, residents and family members are invaluable in helping operators improve...
First impressions count: Setting the table for success
By
Ross Skadsberg
Jan 07, 2015
In any foodservice operation, washing dishes is a necessary routine which does not get a lot of attention. Yet guests — in long-term care communities as in restaurants— consistently rate cleanliness...
Attitudes about food create opportunities for healthcare operators and manufacturers
By
John Bassounas
Mar 16, 2011
The first question, be it in discussion of a retirement community, healthcare facility, or similar location is, “How’s the food?” For the food service operator, that’s the million-dollar...
The long-term care leftovers that earned a warning
By
Elizabeth Newman
Jul 09, 2013
Today in the annals of Nursing Homes That Should Know Better, we turn our attention to a rural part of Tennessee.