Avoid survey deficiencies through clear communication and honesty, former surveyor says
By
Ashley Carman
Jul 24, 2013
Long-term care providers should use surveys as an opportunity to showcase great care in their facilities, a former surveyor said in a McKnight’s webcast.
Dated technology can cause communication rifts: study
By
Brett Bakshis
Oct 01, 2014
Outmoded methods of communication between caregivers may be responsible for significant amounts of wasted time during shifts, resulting in inefficient patient transfers and hundreds of thousands of dollars...
Thanksgiving comfort: Phone calls, emails work best to reduce residents’ loneliness, boost spirits
By
Alicia Lasek
Nov 24, 2020
According to the Yale School of Public Health, regular phone calls or emails may provide the most solace for people living in long-term care facilities. This includes remote calls, and phone calls while...
Talking through a mask is not easy, but these tips can help
By
Alicia Lasek
Jul 10, 2020
The American Speech-Language-Hearing Association has ideas for counteracting the effects of muffled voices and the lost ability to read lips and facial expressions.
Hearing loss group applauds feds for adaptive mask guidelines
By
Alicia Lasek
Jul 15, 2020
The CDC’s updated guidelines “allow for modifications that can improve communication success for everyone,” says the American Speech-Language-Hearing Association.
AMDA’s new COVID vaccine PowerPoint can help answer resident, staff concerns
By
Alicia Lasek
Dec 09, 2020
A toolkit created by industry clinicians aims to help long-term care operators address questions about getting vaccinated. A PowerPoint presentation is available to share with staff and residents.