The long-term care and senior living experience has the potential to feel magical, and a number of Disney principles and practices can maximize efficiency, quality, and joy among residents and staff alike. ...
Rethinking onboarding to improve caregiver engagement and retention
By
Terra Vicario
May 06, 2024
Caregiver retention in post-acute care has historically been a challenge, but in recent years, the problem has become a crisis. According to the 2023 HCP Benchmarking Report, the turnover rate for...
Will state surveyors be knocking on your door Saturday night?
By
Susan Chenail
Feb 11, 2019
It is imperative to complete and submit accurate and timely PBJ data
Respondents reported key challenges they face in their fight to reduce healthcare-associated infections in their facilities.
Building a destination workplace in long-term care
By
Mark Stoever
Jun 03, 2024
While the new federal staffing mandate for nursing homes is fueling immediate pressure to increase staffing, staffing challenges in long-term care are nothing new — in fact, they’ve been growing for...
Is employee engagement a priority for you?
By
Nancy Anderson, RN, MA
Jun 21, 2019
Now is the time for leaders to assume the mindset of engagement as a business priority. Now is the time to turn the rhetoric of “employees are our most important resource” into reality.
Understanding revisions to 5-Star
By
Thomas Martin
May 13, 2019
The best way for SNFs that have lost stars to bounce back is to identify and work on the measures where they are weakest and take more ownership of their data stories.
Listening: The other side of crisis communication
By
Nancy Anderson, RN, MA
Jun 29, 2020
A question I hear ever more frequently from senior care leaders is: “How do I really know how my employees are doing as they cope with the fear and uncertainty of our current environment?” Crisis communication...
Are people really satisfied in their roles?
By
Cara Silletto
Sep 01, 2022
There are levels to every organization, and after seeing the results of this year’s Mood of the Market survey by McKnight’s, we must keep in mind that the respondents were nearly all administrators...
Designing a 2021 resident engagement blueprint
By
Charles de Vilmorin
Nov 30, 2020
Eight months into the global COVID-19 pandemic, it is clear that residents of nursing homes and senior living communities are experiencing rapid declines in physical and cognitive health as a result of...