The long-term care and senior living experience has the potential to feel magical, and a number of Disney principles and practices can maximize efficiency, quality, and joy among residents and staff alike. ...
Rethinking onboarding to improve caregiver engagement and retention
By
Terra Vicario
May 06, 2024
Caregiver retention in post-acute care has historically been a challenge, but in recent years, the problem has become a crisis. According to the 2023 HCP Benchmarking Report, the turnover rate for...
Tips on preparing for surveys
By
Jim McLain
Aug 01, 2016
When it comes to preparing for state survey inspections, an ounce of prevention is worth a pound of paperwork.
Annual employee surveys are not enough
By
Michael Miller
Apr 13, 2016
Do you really care about your employees? The better question to ask is if your employees feel like you care about them?
Will state surveyors be knocking on your door Saturday night?
By
Susan Chenail
Feb 11, 2019
It is imperative to complete and submit accurate and timely PBJ data
Delirium can hurt survey results
By
Debi Damas
Mar 10, 2014
Delirium can be deadly if not diagnosed and treated. If that should occur, we all know that an Immediate Jeopardy citation is just around the corner. Don’t let that happen to you and your residents.
3 questions to ask your pest management vendor before a survey
By
Tim Husen, Ph.D., BCE
Aug 18, 2017
Expected to meet the highest level of hygiene and sanitation, long-term care facilities are held to strict standards during their annual survey. As you prepare, it’s important not to overlook pest...
Top 7 takeaways from the AHCA Quality Summit
By
Cheryl Field
Mar 20, 2018
I just returned from the AHCA Quality Summit in New Orleans with remnants of powdered sugar in my hair from Café Du Monde — and a revived energy for my role in developing software for post-acute care...
How to get ready for a CMS emergency preparedness survey
By
Terry Zysk
Aug 13, 2018
Nursing homes and other long-term care facilities are under pressure to demonstrate compliance with CMS emergency preparation requirements after major disasters highlight weaknesses.