Monitoring quality of care for contracted services
By
Betty Norman
Jul 26, 2017
Regulatory and accrediting agencies such as Centers for Medicare & Medicaid Services and The Joint Commission expect healthcare organizations to monitor the activities of their external contractors to...
The importance of a smoking policy
By
Betty Norman
Oct 25, 2012
Resident smoking polices mean much more than cleaner air at long-term care facilities. As recent incidents demonstrate, having effective policies for residents – and making sure they are followed...
Issues to consider when disaster planning: Part 2
By
Betty Norman
Mar 29, 2013
As we learned during Sandy, it’s essential to know where residents will be evacuated and to have protocols to account for everyone’s safety. Connect with facilities in your community about...