The solution to your staffing problems? Listen, learn, change
By
James M. Berklan
Jun 02, 2022
With more than 40 years in healthcare as a provider, and more significantly as a strategic market analyst, Irving Stackpole knows a thing or 300 about your business and the struggles you face.
4 steps toward slaying the zombies in your nursing home
By
Marty Stempniak
Apr 20, 2018
They’re everywhere — in your billing department, food services, human resources or janitorial — and they’re secretly sabotaging your nursing home, one day at a time. We all know some.
A jolt to long-term care best practices, amid the Ivy
By
James M. Berklan
Apr 23, 2014
This is going to sound terribly wrong on the face of it. There’s no way around it. It appears that the nation’s largest association of nursing home operators has just bought itself a whole...
The Haddits have left the building
By
John O'Connor
Jul 12, 2021
We’re seeing some unusual developments as long-term care recovers.
Long-term care’s advantage can be a real difference maker
By
John O'Connor
Apr 01, 2023
Ask why long-term care employees do what they do and you’ll almost always hear it’s to make a difference.
The key to keeping employees around? Kindness
By
Jun 27, 2017
We talk a lot about employee retention in this industry — and I mean a LOT. With the current employment climate of the sector, it would be unwise not to. Here’s a key to it.