For providers, the time has come to predict, prepare and partner up for the the next big threat
By
Kimberly Marselas
Apr 10, 2024
BALTIMORE — One of the newest nursing home division staff members at the Centers for Medicare & Medicaid Services offered up her best Notradamus impression for providers here Wednesday. No, Lenise Cummings-Vaughn,...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
Fire, rain and the elephant on the 40th floor
By
John O'Connor
Nov 27, 2017
You never know when freak storms or unexpected fires might strike. But you can be sure that if and when one does, angry people will line up to demand that you be held more accountable.