Sharing direct care workers’ stories to support recruitment and retention
By
Robin Klar
May 22, 2023
Direct care workers caring for older adults and people with disabilities—defined by the Bureau of Labor Statistics as personal care aides, home health aides, and nursing assistants—make up the largest...
Staff retention today, staff retention tomorrow
By
Jean Wendland Porter
Apr 04, 2023
A recent Washington Post article caught me where I live. It wasn’t about the impact of inflation, the current geopolitical climate in Europe, or the role of microplastics in our food. This article...
If you give the staff a livable wage…
By
Eleanor Feldman Barbera, Ph.D.
Dec 07, 2021
The longstanding story of long-term care staffing is that organizations can’t afford to increase the salaries of their workers due to Medicaid reimbursement deficits, rising expenses, tight margins and...
Taking control back
By
Matt Salmon
Oct 19, 2021
I think it’s important that we recognize the impact COVID has had on our staff — and in some cases, recognize the damage it has done. Our staff are experiencing dissatisfaction and disconnection at...
Employee recognition programs: What works
By
Eleanor Feldman Barbera, Ph.D.
Jan 21, 2014
After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked...