There is a terrific story that nobody is telling. Homes are getting dramatically better at providing quality care.
Help people prepare for aging
By
Anthony Cirillo
Jul 27, 2010
Long-term care organizations have a responsibility to teach people about living quality lives as older adults. It also makes business sense to do so.
Stars upon thars
By
Gary Tetz
Apr 23, 2015
It’s notoriously difficult, not to mention foolish, to try to predict the future of long-term care in America. In all of our nation’s recorded history, only one man can lay claim to true prescience...
5 tips for avoiding deficiencies
By
Susan LaGrange
Nov 05, 2014
Here are five quick tips to operationalize for the top five most frequently cited deficiencies nationwide. Facilities could choose one per day and revisit each week to focus on audits, discussion, education...
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.