“It’s! a! great! day! at Generic Storage Place! (not its real name)” he exuberated. “How can I help you!?!” I thought it was probably a one-time sales charade, but he turned...
Look on the bright side
By
Jacqueline Vance, RNC, CDONA/LTC
Jan 10, 2018
You know, it’s really all how you look at things. We all have days that stink, but spinning the situation differently can change how we deal with apparent downers.