Reason for referral: Documentation tips for therapists
By
Renee Kinder
Mar 14, 2024
If you didn’t document it, it didn’t happen. How many times have we all heard those words? Today, I would like for us all to consider not merely the importance of documenting daily skilled care but...
The things that matter: 5 tips for welcoming prospective residents and families
By
Michelle Seitzer
Aug 29, 2012
To begin with, give potential residents (and their families) the greatest peace of mind about their pending decision by simply telling the truth. Get in your customers’ heads and on their level.
Managing the physician relationship in senior communities
May 17, 2013
Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways...