Leadership, governance, talent (people) services and safety programs supports efforts in performance improvement and outcome assessment. The purpose of the outcome assessment system is to increase value...
Three questions to boost nursing home audit readiness
By
Brian Evans
Sep 20, 2023
Nursing home and long-term care operators have already faced a number of key shifts since the beginning of 2023. Consider a recent example from the Centers for Medicare & Medicaid Services: an update on...
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
Asking for the medical record
By
Steven Littlehale
Jan 29, 2014
Millions of dollars have been paid by nursing homes who unsuccessfully defended themselves against incomplete or absent documentation. There are not as many legal guidelines regarding medical records maintenance...
A senior living perspective on ACOs
By
Nikole Jay
Feb 20, 2015
We recently joined an ACO with the hopes of delivering a collaborative health care model that will bridge the gap between physicians, hospitals and skilled nursing providers to offer high-quality coordinated...
Put analytics to work as the population ages
By
Drew Goddin
Feb 26, 2014
The pressure is on. As the population ages, nursing homes will have to play a more central role in helping realize the national mandate of reducing healthcare costs while improving its quality.
Making sense of the data deluge
By
Steven Littlehale
Nov 11, 2022
My happy place is standing in front of nursing home providers and honoring them through education. Shining a loving light on these special people and honoring their commitment to better care feeds my soul....
All the data points to … you tell me
By
Steven Littlehale
Jun 22, 2018
Returning from an early morning walk down to the harbor of this sleepy Cape Cod town, it’s hard not to feel hopeful. My geriatric pups Melvin and Theodore couldn’t get enough of the sea smells...
Be your own data defender
By
Steven Littlehale
Sep 15, 2023
“Well, it’s clear that you’ve never set foot into a nursing home.” I know you’ve thought that while reading a memo from the Centers for Medicare & Medicaid Services or your state agency, taking...