What do you do when a resident crosses the threshold and your organization needs to address quality of death? We all know that there is a great emphasis, appropriately so, on a resident’s quality...
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Survey and certification: Level that playing field!
By
Steven Littlehale
Dec 11, 2012
As you engage in quality improvement efforts, put together data-driven marketing materials, complete a HUD refinance application, or talk with families and other community members take care to make sure...
The easy way to get LTC experts into your office
By
James M. Berklan
Mar 06, 2013
Nobody should pass up the opportunity to have a nationally respected professional expert visit his or her office. The chance to get six in there in a short amount of time? Outrageous. Yet, it’s going...
Manganos’ verdict hardly a bright shining moment
By
James M. Berklan
Oct 01, 2007
Exactly six months ago in this space I wrote that the trial of Sal and Mabel Mangano could turn out to be an excellent opportunity for them, and nursing homes in general, to shine. Dire circumstances often...
It’s in the genes
By
Liza Berger
Jan 15, 2008
CEO Robert Adams follows in his father’s footsteps.
Confidence, plus 1
By
Martie Moore
Jun 02, 2023
I belong to a group on social media that posts pictures of nature, animals, birds and the occasional unidentified print left in the dirt/sand. This day a question was poised, “Can you identify what animal...
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
CMS nudges beneficiaries away from low-performing MA plans
By
McKnight's Staff
Nov 07, 2012
The Centers for Medicare & Medicaid Services is encouraging around 375,00 Medicare Advantage members to re-evaluate their plans.
Care not same as caring
By
Mary Eleanor Wickersham
May 01, 2008
When “Dianne Butler’s” mother was rushed to the emergency room with signs of a heart attack, the ER nurses quickly cut away her snug, pullover silk shift. Hurrying to do CPR and start...