Third time is a charm. For 2021, I’ve taken on a new challenge for my “Living Leadership” blog. Each month there are words embedded in my blog that come directly from one of our nation’s top thought...
Breaking news: The pandemic was hard
By
Gary Tetz
Oct 06, 2022
That pandemic. Wow. While it was happening and people were dying and stuff, I remember thinking, “This is kind of a difficult time we’re going through. I feel a little stressed and anxious.” But...
Taking control back
By
Matt Salmon
Oct 19, 2021
I think it’s important that we recognize the impact COVID has had on our staff — and in some cases, recognize the damage it has done. Our staff are experiencing dissatisfaction and disconnection at...
Pandemic paralysis
By
Julie Thorson
Jul 21, 2021
I am not a medical expert, doctor, or counselor; I’m simply a coach’s daughter leading in the great field of long-term care. Pandemic paralysis continues to have a tight hold on us in long-term care....
The worst year ever?
By
Jacqueline Vance, RNC, CDONA/LTC
Dec 22, 2020
Was 2020 really “the worst year ever”? Let’s take a closer look. It might open your eyes.
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
Appreciation, with no regrets
By
Julie Thorson
Nov 10, 2021
Like so many of you, we have held off on in-person gatherings at our campus for months. As I write this blog, I am overwhelmingly excited about gathering in person for our volunteer appreciation luncheon...
Expect the unexpected
By
Jean Wendland Porter
Apr 26, 2021
It’s a beautiful spring day in April in Northeast Ohio, and there are four inches of snow on the ground. It’s covering the daffodils and the apple blossoms. This is not unusual nor unexpected,...
What’s the worst that could happen?
By
Jean Wendland Porter
Jan 10, 2023
I got a board game for Christmas. It’s called The Worst Case Scenario, and requires the players to pull a card describing situations from discomfort to disaster and rate them from best to worst. Then...
Dear Texas: Please change your mind
By
Jean Wendland Porter
Mar 10, 2021
The news that Gov. Greg Abbott (R) of Texas has lifted ALL precautions against COVID-19, dropped the state’s mask mandate, and opened EVERYTHING, EVERYWHERE has me concerned. Depression, anxiety, ulcers...