Five-Star makes complaints against nursing homes even more serious
By
Tyler J. Smith
Jul 06, 2009
Nursing homes have a difficult enough time contending with the survey and certification system. Now that the Five-Star Quality Rating System has begun, they have to work even harder to protect themselves...
Regulators consider adding satisfaction surveys to nursing home rating system
Jul 10, 2009
Federal regulators are meeting with nursing home operators and other key stakeholders today to discuss ways in which resident and family satisfaction surveys might be factored into the new facility Five-Star...
Multistate corporations, listen up!
By
Steven Littlehale
May 30, 2014
It is not a numbers game. Well, I guess it kind of is. Let’s face it: It is now common practice to monitor your facilities’ Five Star ratings.
Five-Star surveys: Changed forever?
By
Spencer Blackman
Feb 08, 2021
When the Centers for Medicare & Medicaid Services unlocked survey ratings for the first time since April, we analysts dove into the numbers expecting big changes. But as an earlier McKnight’s article...
Five-Star is anything but frozen
By
Steven Littlehale
Dec 13, 2017
The day after Thanksgiving, CMS further defined its intensions with the Five-Star Quality Rating System; more specifically how the new survey process and derivative data will be used in its calculation...
New survey shows Five-Star rating system’s flaws
By
Liza Berger
Jul 10, 2009
Many providers still are having a tough time embracing the new Five-Star rating system for nursing homes. A new survey shows that their concerns may be valid. Holleran, a national research and consulting...
The fault in our (5) stars
By
Jacqueline Vance, RNC, CDONA/LTC
Sep 19, 2014
So, let me start off by saying that I am sure a lot of us have our own rating systems. For example, my sisters and I have a tissue-box rating system for tearjerker books and movies. The book the “Fault...
The truth in the stars
By
Jessica Curtis
Jun 07, 2021
Can a one-star skilled nursing facility be the same as a five-star facility? It depends on your zip code. When the Centers for Medicare & Medicaid Services assigns the health inspection...
SNFs with satisfied workers report fewer deficiencies, earn better marks from customers: report
By
Tim Mullaney
Oct 08, 2013
Skilled nursing facilities with a high rate of employee satisfaction also have fewer survey deficiencies and a higher Five-Star quality rating, according to research announced yesterday at the American...
The Five Star Report, once again, in the SNF spotlight
By
Steven Littlehale
Sep 24, 2014
The Five Star Quality Rating System takes the spotlight on the front page of the New York Times and the top of the news cycle, kicking off other publicity and political pressure. Regardless of any of the...