Driving my Grandma to one of her favorite restaurants to celebrate a significant birthday (she prefers that I don’t specify which) offered me an important lesson in communication.
How to make employee communication meaningful
By
Kelly Hawkins
Oct 12, 2012
Are you using the fall season to your advantage?
Increasing resident and staff satisfaction in SNFs
By
McKnight's Staff
Myles Cochran
Jun 18, 2013
Resident engagement starts with clear communication and frequent contact with caregivers. When residents place a call on a nurse call system, it relays information to caregivers about the needs of the...
Act now to avert a holiday season fiasco
By
Eleanor Feldman Barbera, Ph.D.
Oct 20, 2020
The holidays are typically a busy time for long-term care centers, filled with special activities and extra visitors. Because of the pandemic, this year will be much different.
California mulls assisted living cameras
By
John Hall
Feb 04, 2015
California may allow some form of videotaping in assisted living facilities, following mounting pressures from concerned families and positive outcomes from an Orange County facility that installed the...
Listening in at the intersection of policy and pain
By
Kimberly Marselas
Mar 10, 2021
My obsession with podcasts began a few years ago, when I spent quite a bit of time on the road. Naturally, I found true crime podcasts the best sidekick for long solo drives, and my library remains stacked...
Communication vital to rehospitalization reduction, top provider says
By
McKnight's Staff
Oct 31, 2012
With the new penalties for rehospitalizations underway, LeadingAge Chairwoman Audrey Weiner said that providers are working hard to improve the process that moves patients from hospitals to aftercare.
Making changes in communication
By
Anthony Hall, RN, BSN
Nov 09, 2012
When you look the possible issues that result in the transition from acute care to long-term care, lack of communication is a major issue.
Working on how to communicate in facilities
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2014
Transitions between care settings are getting more scrutiny than ever before. So thank goodness for new guidelines designed to help smooth them out. Still, we need all the help we can when it comes to...
How to beat the COVID-19 staffing crisis? Communication, strong oversight
By
Liza Berger
Sep 25, 2020
The pandemic has hammered long-term care on numerous operational fronts, from testing the field’s infection control capabilities to depressing occupancy rates. One of the hardest-hit areas has been staffing.