Given the stresses of caregiving and the complexities of human relationships, incivility happens. But considering the potential impact of rudeness on care, we need to do more to understand and prevent...
Is your workplace healthy?
By
Eleanor Feldman Barbera, Ph.D.
May 16, 2013
I’m a big advocate of taking small steps in the direction of change. Perhaps your organization isn’t in the position of being able to upgrade the health insurance package or to install an onsite...
Employee recognition programs: What works
By
Eleanor Feldman Barbera, Ph.D.
Jan 21, 2014
After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked...
What worries me about trauma-informed care
By
Eleanor Feldman Barbera, Ph.D.
Sep 10, 2019
It’s a good thing to pay more attention to the emotional experience of residents, but I’m worried about how asking them about their traumas — which is mandated in a new rule about to go into effect...
A conversation about mental health in LTC
By
Eleanor Feldman Barbera, Ph.D.
Mar 22, 2022
I had the pleasure of being interviewed recently by Susan Ryan, senior director of The Green House Project, for her Elevate Eldercare podcast. As I remarked to her, what could be better than talking with...
How to give feedback that gets results
By
Eleanor Feldman Barbera, Ph.D.
Oct 12, 2021
Whether coaching supervisors on leadership skills or teaching employees to follow proper infection control procedures, the way in which feedback is offered can have an enormous impact on how it’s received...
Calming fears of floods and other catastrophes
By
Eleanor Feldman Barbera, Ph.D.
Aug 29, 2017
By now it’s likely that you, your staff, the residents and their families have seen the incredibly disturbing photo of assisted living residents in Dickinson, TX, sitting in waist-high floodwaters....
Disaster communication: A tale of two mothers-in-law
By
Eleanor Feldman Barbera, Ph.D.
Sep 26, 2017
Both of my mothers-in-law live in long-term care communities in Florida. One lives in a place that was excellent about how they communicated with family members before, during and after Hurricane Irma....
The last-minute guide to trauma-informed care
By
Eleanor Feldman Barbera, Ph.D.
Nov 19, 2019
For those who might not be completely ready for the Nov. 28 start date of trauma-related F-tags, I offer some basics on trauma-informed care practices.
Preventing violence in long-term care
By
Eleanor Feldman Barbera, Ph.D.
May 07, 2019
Instead of accepting aggressive behaviors as normal, facilities would be wise to approach then as anomalies that can and should be addressed.