Testing our leadership skills, especially our communication skills, is certainly difficult these days. Effective communication is always a challenge, but when our emotions are running high and exhaustion...
A failure to communicate
By
Mary Gustafson
Jun 21, 2012
Basic communication is often overlooked for nursing home managers. Promoting leadership among team members and empowering staff is effective in building teamwork.
SNF snapshot of trouble
By
Elizabeth Newman
Oct 23, 2015
The HCR ManorCare hepatitis C story we ran earlier this week deserves another look, but probably not for the reason you’re thinking. Without meaning to, it forcefully reminded us of the power of...
New definition of “pain” considers the elderly
By
Alicia Lasek
Jul 17, 2020
For the first time in 40 years, a global authority has revised its clinical definition of pain, recognizing those who can’t describe their experience verbally.
Taking control back
By
Matt Salmon
Oct 19, 2021
I think it’s important that we recognize the impact COVID has had on our staff — and in some cases, recognize the damage it has done. Our staff are experiencing dissatisfaction and disconnection at...
Communication lessons from Yoda
By
Jun 28, 2016
What can long-term care professionals learn from Yoda from “Star Wars”? On the surface, probably not a lot — unless you ask Stacey Starling, Ph.D.
Increasing resident and staff satisfaction in SNFs
By
McKnight's Staff
Myles Cochran
Jun 18, 2013
Resident engagement starts with clear communication and frequent contact with caregivers. When residents place a call on a nurse call system, it relays information to caregivers about the needs of the...
Working on how to communicate in facilities
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2014
Transitions between care settings are getting more scrutiny than ever before. So thank goodness for new guidelines designed to help smooth them out. Still, we need all the help we can when it comes to...
Introducing the new face of your economic buyer
By
Katherine Wells
Feb 24, 2022
Thirty-nine million economic buyers, otherwise known as adult children, are ignored in the current senior care system.
Caring for a booming senior population: How tech helps and hurts
By
Peter Ross
Jun 19, 2014
Technology is changing how we care for seniors, and with the number of seniors in the U.S. expected to double by 2050, entrepreneurs are investing in new technologies designed specifically for the senior...