Enraged about an unfair playing field for nursing home admissions
By
James M. Berklan
Jul 21, 2017
It was not a good sign from the start. The “personal” email stiffly started “Dear Sir,” The first line only validated my gnawing feeling: “I can’t tell you how enraged...
At home from minute one
By
Jacqueline Vance, RNC, CDONA/LTC
Jul 11, 2017
Let’s face it: While some of us may be great at welcoming new residents, most of us are checking off our regulatory boxes and inventories and documenting.
Managing transition-associated traumas: Making the move to long-term care a success
By
Lindsey Poeth
Mar 02, 2021
A move into an eldercare community can be stressful and sometimes traumatic. One unique phenomenon I observed while working with families during such moves was the collapse of the process in its final...
Missing or wrong data at admissions costs SNFs millions
By
Danielle Brown
May 23, 2022
SCHAUMBURG, Il. — Skilled nursing providers are leaving millions of reimbursement dollars on the table due to avoidable and costly billing errors — with most coming during the intake and admissions...
Ethical principles: Respect for those we serve
By
Mary Eleanor Wickersham
Feb 01, 2021
My mother’s name was called, and we left the waiting room to approach the hospital desk to complete paperwork for her outpatient procedure. The clerk immediately began to ask me questions. “What is...