Many long-term care administrators know how to foster that kind of environment already, but I might just have to drive the rest of them over to my gas station to observe and somehow assimilate their methods...
Be consistent, and make them expect it
By
Jacqueline Vance, RNC, CDONA/LTC
Sep 26, 2023
You would think that everyone would be aware of how critically important consistency is. It’s truly indispensable. Take being a parent for example. When you have a two-parent household, being aligned...
Managing customer relationships for long-term care
By
Stephen Dean
Jun 01, 2023
The long-term care industry has been slow to adopt CRM platforms, which can greatly improve the patient experience and senior care.