Words matter. It’s amazing to me that today some still use the “F word” to describe where we work. “Facility” is such a cold harsh word and yet, for some, it’s still tossed around without a...
Nursing home thrust into controversy after dangling KitchenAid prize for 5-star reviews
By
Josh Henreckson
Dec 14, 2023
Nursing homes are always under pressure to receive stellar online reviews. But the aggressive tactics of one Massachusetts facility has raised questions of how far they should go to get 5-star reviews. ...
The ‘chameleon’ effect: How major nursing home players are transforming for scale
By
Kimberly Marselas
Feb 16, 2024
Providers looking to scale their skilled nursing businesses face an uphill battle in an economic and regulatory environment that is chewing up even some of the sector’s best-known operators.
‘Nursing homes can’t be trusted’
By
John O'Connor
Jan 16, 2024
Sun Tzu is credited with being the first person to say “Keep your friends close; keep your enemies closer.” That was good advice when he lived about 2,500 years ago. It remains good advice today.