Weddings are always rich in symbolism, but one I attended on a sunny afternoon recently carried far more than usual.
Reader Poll: What non-clinical skill is most important in your daily work?
Oct 01, 2016
“Conflict resolution would be a big one. I have 300 employees and they don’t always get along. It really depends on the situation, but it’s usually employee to employee.”
Things I think: Sunshine’s dream
By
Gary Tetz
Nov 01, 2012
Margaret was just one of those people. She always wore a smile and a bright yellow sweater, and staff and residents at her assisted living community called her “Sunshine.”
The wisdom of age
By
Gary Tetz
Jan 06, 2017
It’s like a dash of smelling salts under the nose. Talking to actual long-term care residents always affects me like that: an abrupt awakening from the fog and unconsciousness of stress, distraction...
Things I Think: The lessons of autumn
By
Gary Tetz
Dec 05, 2019
Autumn is a time of change. That probably seems trite and obvious, and certainly it’s a trait shared by all the seasons, at least where I live in the Pacific Northwest. But the transitions of fall always...
Reader Poll: What’s something you wish people outside of the industry knew about long-term care?
Apr 04, 2016
“I think the thing I would like folks to know is there’s always a battle to get rid of the stereotypes. The people I work with are very intent on putting their heart and care into what they...
Do you speak Year 2020?
By
Julie Thorson
Nov 01, 2020
I’ve always been a big believer that the words we choose to use really do matter. They help us understand; they convey emotion and information, and connect us to one another. What will the words of 2020...
Shock ’em with action
By
Gary Tetz
Mar 01, 2014
On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
Reader Poll: What is the best thing your manager does to help you in your job?
Apr 05, 2017
“He (Board Chairman of the Reformed Church Home Reed Feuster) encourages me. He always makes a point to thank us and offer help. It’s kind of refreshing to get outside support. At the board...
The ‘I’ in Toxic Team
By
Gary Tetz
Dec 06, 2017
Have you ever been a member of a Toxic Team in long-term care? Where you’re always watching your back, thinking you’re a martyr, wondering what so-and-so meant when he or she said this or that,...