Staff texting can be a lifeline, but convenience comes with a cost, experts warn providers
By
Kimberly Marselas
Jan 03, 2019
Late last year, anyone using the right search terms could have stumbled onto an open database containing valuable text messages that should have remained private — including appointment and billing information...
Honest engines
By
Amy Novotney
Aug 05, 2019
Every day, Garden Spot Village, a not-for-profit continuing care retirement community in Holland, PA, manages about 1,250 pounds of laundry. It’s all done in-house — a dirty job that’s no small feat...
Analysis: Admin pay up 3.19%, as DONs gain 2.34%
By
Liza Berger
Nov 02, 2018
A red-hot economy. More competition from the acute-care sector. Higher resident acuity. All of these factors, along with a leveling-off of salaries for leadership positions, have contributed to a situation...
Providers grapple with ever-complex, sometimes confusing, medication regulations
By
John Hall
Oct 18, 2019
Viewed individually, each medication rule, regulation, standard and guideline has its fair share of advocates and critics. It’s the sum of their parts, however, that often keeps compliance officers up...
As volume of data collected rises, operators must determine who’s the boss of precious information
By
John Hall
Apr 04, 2019
Nursing home managers deftly deal with issues about life and death and all that comes between, but ask how data has affected them and some are likely to say “overwhelmed.”
Safer than ever
By
John Hall
Nov 05, 2018
Like anything, the wave of innovation sweeping resident security could leave some staff feeling overwhelmed. Still, tech adoption in this space is a fait accompli.