How often do health insurers say no to patients? No one knows.
By
Robin Fields/ProPublica
Jun 29, 2023
It’s one of the most crucial questions people have when deciding which health plan to choose: If my doctor orders a test or treatment, will my insurer refuse to pay for it?
In major win for insurer, court rules Genesis must absorb costs of multiple COVID suits
By
Kimberly Marselas
Nov 21, 2022
Genesis Healthcare could be on the hook for millions of dollars in potential COVID-19 settlements, following a federal judge’s decision that the skilled nursing giant’s insurer does not have to cover...
Customer service at its finest?
By
Jean Wendland Porter
Apr 14, 2017
I’ve had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
When the star goes down and payment’s involved, beware
By
James M. Berklan
Jul 22, 2016
A leader in the quest to increase long-term care insurance activity delivered a blow to its followers this week. The fallout might not be pretty.