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When you’re driving among heavy traffic, do you ever suddenly find yourself in a right turn-only lane? And you have like 50 feet to get over to the left, or you are forced to turn right? Who in the world...

Q: How can I involve staff in the Quality Assurance and Performance Improvement (QAPI) program? 

During my time developing and researching CQAPI (Comprehensive Quality Assurance and Performance Improvement) techniques for operators, I have become enamored with the history and the process of incontinence...

The Silver Tsunami is here, and our long-term care system is the most stressed it has ever been, losing more staff than any other sector of healthcare. Older adults and their caregivers are struggling...

After orchestrating thousands of QAPI meetings over 20-plus years in long-term care, I want to share how you can rework an old process into a much more effective, modern technique called “Comprehensive...

Spring is in the air.  I feel it. I see it. It must be coming. My 11-year-old, Joseph, said it best over the weekend … “Mommy there is something different about the smell of the air outside,...

The Centers for Medicare & Medicaid Services has released waivers that allow nursing homes to temporarily delay pre-admission screenings for residents.

We all yearn for a time when value-based purchasing (and care) loses its originality. A time when motivations for providing excellent care and achieving excellent resident outcomes are aligned with reimbursement.

Nobody likes change. If we all had a dollar every time we heard someone in our workplace say “but this is the way we’ve always done it” we’d all be independently wealthy.

Your post-acute/long-term care organization should be well on its way to developing its Facility Assessment, Emergency Preparedness Plan and written QAPI plan for compliance by November 2017. The best...