Drive success with effective transition and discharge planning
By
Neil Gulsvig
May 11, 2015
It is not uncommon for patient transition instructions to be poorly written, unclear, hard to understand, and hastily pulled together at the last minute.
Virginia, an 87-year-old widow, was admitted to your short-stay facility after hospitalization for angina related to coronary artery disease. Just before discharge, her doctor ordered transdermal nitroglycerin...
The power of ‘in the moment’ feedback
By
Neil Gulsvig
Jan 09, 2015
As we look to the third driver, the “in the moment” patient feedback, I want to start by looking at the patient experience and understanding that it is an interaction between an organization...
Aligning patient expectations to improve transition outcomes
By
Neil Gulsvig
Nov 26, 2014
It is critical for short-stay providers to take a close look at what can be done to ensure successful management of patient transitions, from admission to discharge and beyond. To minimize post-transition...