Online transparency in skilled nursing: A saving grace?
By
Maggie Hilty Katz
Oct 31, 2022
With the continued rise in social media platforms and the use of online research prior to making a decision about a provider, it is more pressing than ever for healthcare companies, specifically those...
Which matters most: Social media or Five-Star?
By
Steven Littlehale
May 27, 2022
Recently my colleague Ken Kelley, MS, OTR/L, RAC-CT, a clinical consultant/reimbursement specialist, posited something about Five-Star ratings that I hadn’t considered. He suggested that, in general,...
The tongue is mightier than the sword
By
Jacqueline Vance, RNC, CDONA/LTC
Jun 15, 2021
Full disclosure: This blog was inspired by a recent sermon on James 3, which mentions how much damage we can do with what we say. The tongue weighs an average of 70 grams and is 3.3 inches in men and 60...
Town hall meetings reveal vaccine misinformation ‘widespread’ among SNF staff
By
Alicia Lasek
Mar 29, 2021
“Outspoken” staff members from 50 skilled nursing facilities shared their vaccine concerns with investigators in a series of meetings this winter. The speed of vaccine development and infertility-...
Some holiday fun: Nursing home residents go ‘deer hunting’ in viral Facebook video
By
Danielle Brown
Dec 09, 2020
A group of Ohio nursing home residents got a jump on deer hunting season, and this year, staff members were their prey.
The case for social media — and keeping control
By
James M. Berklan
Oct 10, 2018
Using the likes of Facebook, Twitter, et. al. is about creating and controlling your own message. It’s about time more providers discovered this.
Ask the legal expert about … employees’ social media choices
By
John Durso
Jan 08, 2018
One of our employees has public photos on Facebook where he’s in drag, and a board member complained. How should we tackle employees doing potentially embarrassing things away from work, yet in a...
The root cause of naked photos
By
Elizabeth Newman
Mar 11, 2016
Sen. Tom Carper (D-DE) had never crossed my radar before this week, but he certainly has my attention now. He’s demanding feedback from federal regulators on their tracking of social media exploitation...
What were they thinking?
By
Dec 22, 2015
Whenever stories cross our radar involving nursing home staff posting inappropriate videos or photos of residents on social media, as they have frequently in recent months, one question is bound to follow:...
Caring for a booming senior population: How tech helps and hurts
By
Peter Ross
Jun 19, 2014
Technology is changing how we care for seniors, and with the number of seniors in the U.S. expected to double by 2050, entrepreneurs are investing in new technologies designed specifically for the senior...