In the past three weeks, I have been involved in some great “meeting of the mind” sessions. One was the AHCA/NCAL Quality Awards Silver Team Leader meeting. Prior to and following that one, I attended...
Confidence, plus 1
By
Martie Moore
Jun 02, 2023
I belong to a group on social media that posts pictures of nature, animals, birds and the occasional unidentified print left in the dirt/sand. This day a question was poised, “Can you identify what animal...
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Addressing quality of death
By
Linda Elizaitis
May 05, 2014
What do you do when a resident crosses the threshold and your organization needs to address quality of death? We all know that there is a great emphasis, appropriately so, on a resident’s quality...
The easy way to get LTC experts into your office
By
James M. Berklan
Mar 06, 2013
Nobody should pass up the opportunity to have a nationally respected professional expert visit his or her office. The chance to get six in there in a short amount of time? Outrageous. Yet, it’s going...
Survey and certification: Level that playing field!
By
Steven Littlehale
Dec 11, 2012
As you engage in quality improvement efforts, put together data-driven marketing materials, complete a HUD refinance application, or talk with families and other community members take care to make sure...
CMS nudges beneficiaries away from low-performing MA plans
By
McKnight's Staff
Nov 07, 2012
The Centers for Medicare & Medicaid Services is encouraging around 375,00 Medicare Advantage members to re-evaluate their plans.
The star treatment is here to stay
By
John O'Connor
Jul 20, 2012
The Centers for Medicare & Medicaid Services has just rolled out its latest version of Nursing Home Compare. If your facility garnered five stars, you probably love it. If you received one star, you surely...