Workplace scheduling as we knew it will never be the same. For that, we can thank COVID-19.
Stuck in Model T mode
By
John O'Connor
Mar 02, 2020
Let’s say you want to purchase a new car. Would you walk into a dealership and request “a Toyota”? Not likely.
Editor’s Desk: Everyone wins when you think of it this way
By
James M. Berklan
Nov 14, 2019
In our business, you know you’re doing something right when the “What about me?” implications start emerging.
The Bigger Picture: A route to better hiring
By
John O'Connor
Aug 02, 2019
Even in good times, hiring qualified frontline workers is problematic for many skilled facilities.
The inevitable is here
By
Gary Tetz
Aug 09, 2018
Staffing is inadequate and erratic at many of the nation’s nursing homes?
Reader Poll: How do you handle conflict between staff members?
May 06, 2017
“We get out the ruler. We’re kidding! We try to get them to talk to each other and listen to each other. You have to meet them where they are. The last thing they want us to do is bring God...
Clean it up, throw it out
By
Gary Tetz
Apr 06, 2015
Whenever I pass one of those cinderblock mini-storage places with double-loaded rows of strictly functional corridors, I think the same thing: “That looks like some nursing homes I’ve been...
Reader Poll: Who was your most memorable resident?
Jul 01, 2011
“(Gerdy) was an 87-year-old retired grade school teacher. While her physical condition was weakened, her mind was sharp. She loved to play Scrabble and we would play several times a week. She always...
Having my say: Medicaid needs help
Jan 03, 2011
Howard Gleckman, Urban Institute senior researcher