How LTC facilities can use communication technology to avoid compliance traps
By
Gary Hamilton
Frances Carroll
Apr 02, 2024
“If it is not documented, it is not done” is a fundamental rule of healthcare. For those who work in long-term care (LTC) and skilled nursing, a relevant version of this rule is, “If a staff member...
Communication lessons from Yoda
By
Jun 28, 2016
What can long-term care professionals learn from Yoda from “Star Wars”? On the surface, probably not a lot — unless you ask Stacey Starling, Ph.D.
A failure to communicate
By
Mary Gustafson
Jun 21, 2012
Basic communication is often overlooked for nursing home managers. Promoting leadership among team members and empowering staff is effective in building teamwork.
Why are the ‘keepers’ constantly leaving? Thought you’d never ask
By
John O'Connor
May 12, 2014
Whether you manage a caregiving team or run the company, you are probably dealing with three challenges more than you’d like to admit.
The power of words
By
Shelly Mesure, MS, OTR/L
Mar 25, 2014
“The pen is mightier than the sword” is an age-old adage that implies that the power of communication — in this case, written communication — is more powerful than a physical weapon. Do...
Four choices
By
Julie Thorson
Sep 15, 2021
Testing our leadership skills, especially our communication skills, is certainly difficult these days. Effective communication is always a challenge, but when our emotions are running high and exhaustion...
When technology fails us: ‘We talk’
By
Steven Littlehale
Dec 19, 2016
Driving my Grandma to one of her favorite restaurants to celebrate a significant birthday (she prefers that I don’t specify which) offered me an important lesson in communication.
Excuse me, what did you say?
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 09, 2021
Come on, we’ve all done it: misheard a song lyric but proudly sang it out at the top of our lungs. I still remember Mom at an “oldies” concert where they were playing “Mony Mony” by Tommy...
Speaking Southern
By
Jacqueline Vance, RNC, CDONA/LTC
Feb 28, 2023
I have learned from all my years in management that not everyone communicates the same way. And as a manager, we need to allow people to communicate to us in their own way. I may be a type A, bottom-line...