In 2007, Project Looking Glass provided some groundbreaking insight into the mature market. Now, in 2012, researchers are back to look at changes in retirement living related to economic issues, demographic...
From ‘Mean Girls’ and bingo bans to inclusion
By
Jill Vitale-Aussem
Feb 11, 2015
Are the people who run certain retirement communities unfeeling monsters with no concern for the well-being of residents? I don’t think so. I think they are just like me, and many others who manage...
Building up the executive director’s tool kit
By
Stephen R. La Pierre, NHA
Aug 24, 2012
Executive directors of individual CCRC campuses must fine-tune their tool kits to keep their facilities top of mind with consumers, and ahead of the impending sharp curve of consumer preference. Complacency...