Third time is a charm. For 2021, I’ve taken on a new challenge for my “Living Leadership” blog. Each month there are words embedded in my blog that come directly from one of our nation’s top thought...
Breaking news: The pandemic was hard
By
Gary Tetz
Oct 06, 2022
That pandemic. Wow. While it was happening and people were dying and stuff, I remember thinking, “This is kind of a difficult time we’re going through. I feel a little stressed and anxious.” But...
Taking control back
By
Matt Salmon
Oct 19, 2021
I think it’s important that we recognize the impact COVID has had on our staff — and in some cases, recognize the damage it has done. Our staff are experiencing dissatisfaction and disconnection at...
What does mood have to do with the state of affairs? As it turns out, a lot.
By
James M. Berklan
Sep 03, 2021
Sometimes you can sleep off a bad mood. This is not one of those times in long-term care.
Pandemic paralysis
By
Julie Thorson
Jul 21, 2021
I am not a medical expert, doctor, or counselor; I’m simply a coach’s daughter leading in the great field of long-term care. Pandemic paralysis continues to have a tight hold on us in long-term care....
The worst year ever?
By
Jacqueline Vance, RNC, CDONA/LTC
Dec 22, 2020
Was 2020 really “the worst year ever”? Let’s take a closer look. It might open your eyes.
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
A new perspective on age-old, old-age issues
By
Kimberly Marselas
Feb 10, 2021
For nearly a decade, my freelance writing career included plenty of articles about chronic wounds, payment reform and pretty much anything else skilled-nursing related. Surely, I thought, I’d mastered...
Pharmacist adaptability during COVID-19 drives future innovation
By
T.J. Griffin
Aug 12, 2021
Flexibility has always been a critical skillset among pharmacists. They are frequently at the forefront of innovations in medicine, packaging, records, dispensing and technology. In addition to making...
Appreciation, with no regrets
By
Julie Thorson
Nov 10, 2021
Like so many of you, we have held off on in-person gatherings at our campus for months. As I write this blog, I am overwhelmingly excited about gathering in person for our volunteer appreciation luncheon...