Testing our leadership skills, especially our communication skills, is certainly difficult these days. Effective communication is always a challenge, but when our emotions are running high and exhaustion...
A failure to communicate
By
Mary Gustafson
Jun 21, 2012
Basic communication is often overlooked for nursing home managers. Promoting leadership among team members and empowering staff is effective in building teamwork.
SNF snapshot of trouble
By
Elizabeth Newman
Oct 23, 2015
The HCR ManorCare hepatitis C story we ran earlier this week deserves another look, but probably not for the reason you’re thinking. Without meaning to, it forcefully reminded us of the power of...
Taking control back
By
Matt Salmon
Oct 19, 2021
I think it’s important that we recognize the impact COVID has had on our staff — and in some cases, recognize the damage it has done. Our staff are experiencing dissatisfaction and disconnection at...
Communication lessons from Yoda
By
Jun 28, 2016
What can long-term care professionals learn from Yoda from “Star Wars”? On the surface, probably not a lot — unless you ask Stacey Starling, Ph.D.
Increasing resident and staff satisfaction in SNFs
By
McKnight's Staff
Myles Cochran
Jun 18, 2013
Resident engagement starts with clear communication and frequent contact with caregivers. When residents place a call on a nurse call system, it relays information to caregivers about the needs of the...
Working on how to communicate in facilities
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2014
Transitions between care settings are getting more scrutiny than ever before. So thank goodness for new guidelines designed to help smooth them out. Still, we need all the help we can when it comes to...
How LTC facilities can use communication technology to avoid compliance traps
By
Gary Hamilton
Frances Carroll
Apr 02, 2024
“If it is not documented, it is not done” is a fundamental rule of healthcare. For those who work in long-term care (LTC) and skilled nursing, a relevant version of this rule is, “If a staff member...
Smart care, wise choices: Navigating AI integration in SNFs
By
Amy Hester
Jan 04, 2024
The rapid progress of Artificial Intelligence (AI) is set to reshape various healthcare sectors, with high expectations that AI will deliver on the promise of unlocking patient data for personalized medicine. ...
Introducing the new face of your economic buyer
By
Katherine Wells
Feb 24, 2022
Thirty-nine million economic buyers, otherwise known as adult children, are ignored in the current senior care system.