Absorbed as you probably are in fighting through the long-term care staffing crisis while parrying a CMS mandate, I wouldn’t blame you for not noticing. But at airports across America, big planes are...
CNAs: The forgotten soldiers in the war against COVID-19
By
John Booker
Oct 03, 2022
It’s never been more important to listen to your frontline workers in emergencies. Managers need to trust them when they offer advice or concerns, and supervisors need to know what their staff...
Lots to learn with new Five-Star
By
Steven Littlehale
Jul 22, 2022
On a recent flight, I sat next to an attorney whose principal focus was compliance. It turned out that we were both on our way to speak at events in the same popular Florida conference destination. She...