Ask the nursing expert … about improving customer service
By
Angel McGarrity-Davis, RN, CDONA, NHA
Oct 01, 2014
I’m a new unit manager and I see a lack of good customer service. What can I do?
Ask the Nursing Expert about … administrator relationships
By
Angel McGarrity-Davis, RN, CDONA, NHA
Sep 05, 2016
What are ways a director of nursing can adopt to “get in good” with the boss (the administrator)?
Ask the nursing expert … about challenges with families
By
Angel McGarrity-Davis, RN, CDONA, NHA
Feb 01, 2015
Having just dealt with more holidays, how do we LTC nurses deal with residents’ families that are feeling guilty and taking it out on us?
Ask the Nursing Expert… about preventing burnout
By
Angel McGarrity-Davis, RN, CDONA, NHA
Sep 04, 2015
Our nursing home has been really short of nurses, so we’ve all been working a lot of overtime. How do we prevent burnout?
Ask the Nursing expert about … elopement programs
By
Angel McGarrity-Davis, RN, CDONA, NHA
Mar 04, 2016
My director of nursing asked me to start an elopement program. Since I’m new to long-term care, can you tell me what I should do, and where I should start?
Ask the Nursing Expert about… insulin pens
By
Angel McGarrity-Davis, RN, CDONA, NHA
Oct 05, 2015
Our company’s regional nurse came to my facility and said we were going to start using insulin pens. Can you tell me what I should prepare for?
Ask the Nursing Expert about … director of nursing skill sets
By
Angel McGarrity-Davis, RN, CDONA, NHA
Nov 05, 2016
How have director of nursing skill sets changed the most in recent years? What should I be concentrating on to enhance my skill sets and marketability?
Ask the nursing expert … about time management
By
Angel McGarrity-Davis, RN, CDONA, NHA
Dec 01, 2013
We are so very busy in our post-acute care jobs. How are we supposed to get it all done?