Engagement in long-term care and senior living is a team sport: everyone collaborates with residents to honor their preferences so they live each day with purpose. There has been much progress in this...
The hidden resident is not hiding
By
Charles de Vilmorin
May 30, 2023
The hidden resident is not hiding — she is waiting to be engaged! Are you meaningfully engaging every resident in your community? Too often the answer is I don’t know. Most long-term...
What is your 2021 resident engagement resolution?
By
Jenn Taylor
Charles de Vilmorin
Jan 13, 2021
As a result of the COVID-19 pandemic, 2020 was the most challenging year in the history of the senior living industry. Health and safety has been the main focus of leaders as they grapple with the deadly...