As a result of the COVID-19 pandemic, 2020 was the most challenging year in the history of the senior living industry. Health and safety has been the main focus of leaders as they grapple with the deadly...
Designing a 2021 resident engagement blueprint
By
Charles de Vilmorin
Nov 30, 2020
Eight months into the global COVID-19 pandemic, it is clear that residents of nursing homes and senior living communities are experiencing rapid declines in physical and cognitive health as a result of...
COVID-19 broke resident engagement. This is how we fix it
By
Charles de Vilmorin
Jun 22, 2020
As the country is planning to reopen after lockdowns due to COVID-19, senior care providers are grasping the implications of this phase for their operations, staff and well-being of residents. An obvious...
Measuring resident engagement with the Resident Engagement Index Score (REIS) assessment tool
By
Jenn Taylor
Charles de Vilmorin
Sep 29, 2020
The pursuit of purpose is a basic human right. Older adults in senior living and long-term care communities deserve to experience meaningful engagement every day. As the COVID-19 pandemic has unfolded...
Staff empowerment is the cornerstone of person-centered care
By
Charles de Vilmorin
Jennifer Stelter
Bruce Roth
Apr 22, 2021
In senior living communities across the country, COVID-19 restrictions are being lifted as vaccination rates among residents, family members and staff continue to increase. It isn’t surprising that many...