Did you know that some of the earliest “medical records” date all the way back to around 1600 BC? Those of us who have either been around long enough or know our history recognize that healthcare providers...
Creating buy-in for Triple Aim
By
Kristy Wikum
May 12, 2014
Before you can implement policies to help achieve the triple aim, you’re going to need the all-important buy-in from staff. First, let’s look at the triple aim itself and how it benefits consumers.
Tackling the triple aim of therapy
By
Kristy Wikum
Aug 09, 2013
Creating satisfying experiences for individuals seeking care means focusing on the patient—not the provider. This needs to happen on a level that is system-wide, encompassing organizations, services...
Therapy is more than revenue and service
By
Kristy Wikum
May 22, 2013
How do skilled nursing facilities, clinics and hospitals think about therapy? Focusing on patient satisfaction and revenue is a good start, but it is not enough. As therapy continues to be scrutinized...
Keep your staff informed
By
Kristy Wikum
May 14, 2015
The main barrier we all face is how we communicate with and educate our population, which means providing good information to both providers and consumers.