Voice technology benefits also come with many risks
By
Amy Novotney
Jan 05, 2020
As technology use continues to evolve in long-term care, providers must always keep resident needs in mind while also staying focused on data privacy and security. It’s also an increasingly crucial part...
CMS seeks input on AI use in processing Medicare claims
By
Amy Novotney
Dec 05, 2019
The Centers for Medicare & Medicaid Services issued a request for information in October seeking input from all of its stakeholders on using artificial intelligence and other technologies to help process...
Letting them know: The best new technology for effectively communicating with LTC staff
By
Amy Novotney
Sep 06, 2019
The average professional spends 28% of the work day reading and answering email, according to a McKinsey analysis. That amounts to 2.6 hours spent and 120 messages received per day for the average full-time...
New overtime policy would strain LTC, advocates say
By
Amy Novotney
Apr 04, 2019
Workers who earn less than $35,000 will be eligible for overtime pay under proposed regulations released by the Labor Department in March.
Judge: Deaf resident can sue operator
By
Amy Novotney
Jun 08, 2018
A former nursing home resident who is deaf can pursue a discrimination case against the facility where she lived for more than two years because staff ignored her repeated requests for a sign language...
SNF sued after firing worker with anxiety
By
Amy Novotney
Mar 08, 2018
The U.S. Equal Employment Opportunity Commission has sued a Nashville-based skilled nursing and rehabilitation company for refusing to provide a reasonable accommodation to an employee who suffers from...
Fired ombudsman settles for $285,000
By
Amy Novotney
Feb 08, 2018
The state of New Mexico is paying $285,000 to settle a law- suit led by the state’s former long-term care ombudsman, who claimed she was red illegally in June 2016, according to the Santa Fe New...
CNA sues for firing after she reported resident’s claims
By
Amy Novotney
Jan 08, 2018
A former certified nursing assistant at an Illinois continuing care retirement community is suing her ex-employer for more than $75,000 and reinstatement of her job, alleging that she was fired for reporting...
SNF worker fired after Facebook request
By
Amy Novotney
Nov 06, 2017
A Florida nursing home fired one of its nursing assistants in September after she requested help for the facility on Facebook in the aftermath of Hurricane Irma.
Court: SNFs allowed to fight delayed Medicaid payments
By
Amy Novotney
Sep 06, 2017
The U.S. Court of Appeals for the Seventh Circuit ruled in August that 10 operators of Illinois long-term care facilities can move forward with a lawsuit against the Illinois Department of Healthcare and...