I find often when trying to help providers improve their quality and operational performance metrics, most of the time they are overlooking or ignoring a major foundational concept. Two-thirds of the...
CQAPI brings ‘significant and meaningful’ change
By
Amy S. Chidester
Nov 29, 2022
During my time developing and researching CQAPI (Comprehensive Quality Assurance and Performance Improvement) techniques for operators, I have become enamored with the history and the process of incontinence...
CQAPI: A modern process born from a pandemic
By
Amy S. Chidester
Aug 23, 2022
After orchestrating thousands of QAPI meetings over 20-plus years in long-term care, I want to share how you can rework an old process into a much more effective, modern technique called “Comprehensive...
Crisis management: Back to basics with the CQAPI process
By
Amy S. Chidester
Sep 28, 2022
The Silver Tsunami is here, and our long-term care system is the most stressed it has ever been, losing more staff than any other sector of healthcare. Older adults and their caregivers are struggling...
