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I find often when trying to help providers improve their quality and operational performance metrics, most of the time they are overlooking or ignoring a major foundational concept.  Two-thirds of the...

During my time developing and researching CQAPI (Comprehensive Quality Assurance and Performance Improvement) techniques for operators, I have become enamored with the history and the process of incontinence...

After orchestrating thousands of QAPI meetings over 20-plus years in long-term care, I want to share how you can rework an old process into a much more effective, modern technique called “Comprehensive...