Support staff in a different way to reduce turnover
By
Cara Silletto
Jun 02, 2022
Front-line workers want physical, mental and emotional SUPPORT from their leaders. They’re not getting it right now, and they need it every single day!
Regaining realistic workloads: Humans need maintenance and upgrades too
By
Cara Silletto
Apr 05, 2022
My seven-year-old son recently saw a pick-up truck sitting on the side of the road and asked what happened. From my view, it had clearly blown a tire, so I said, “His tire blew up while he was driving.” ...