It’s become a ritual, and I recently realized it probably needs to stop. Most every morning as I glide past our delightful receptionist on the way to my office, our daily dance of greeting goes something...
Celebrating poise and positivity in chaos
By
Gary Tetz
Jan 12, 2023
At the end of a long shift on Christmas Eve, two CNAs are chatting in the facility parking lot. “Rough day,” says one. “A family member yelled at me about problems I can’t solve and things that...