It’s like a dash of smelling salts under the nose. Talking to actual long-term care residents always affects me like that: an abrupt awakening from the fog and unconsciousness of stress, distraction...
Shock ’em with action
By
Gary Tetz
Mar 01, 2014
On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
The ‘I’ in Toxic Team
By
Gary Tetz
Dec 06, 2017
Have you ever been a member of a Toxic Team in long-term care? Where you’re always watching your back, thinking you’re a martyr, wondering what so-and-so meant when he or she said this or that,...
Waiting for a pellet
By
Gary Tetz
Jun 06, 2016
From now on when I ponder the future of long-term care, I’ll think about Uncle Jimmy.
When it matters most
By
Gary Tetz
Jun 01, 2013
Pondering difficult end-of-life situations made me think, naturally, of Chevy Chase.
A not-so-joyful noise
By
Gary Tetz
May 01, 2013
I’m sure you remember the old joke: “Why are nursing homes so noisy? Because we forget people actually live there.” Oh sorry, that’s not a joke. My mistake.
Get ready — for me
By
Gary Tetz
Oct 06, 2017
Well, it looks like I’ll be seeing some of you sooner than expected. A new study, reported by McKnight’s, suggests that the average American has a 60% greater risk of someday needing skilled...
Panna cotta services
By
Gary Tetz
Feb 01, 2015
With all the issues you face in long-term care, it doesn’t surprise me you’ve never given a moment’s thought to one of the great travesties of modern civilization — that there’s...
Still a perfect couple
By
Gary Tetz
May 04, 2016
Hard as it seems to believe after 17 years of vocationally wedded bliss, there was a time when long-term care and I weren’t together. It’s sobering to consider.
Passion over page views
By
Gary Tetz
Jun 05, 2015
I love technology. I’m using some right now. It’s technology, after all, that translates brain waves and finger twitches and makes it possible for me to tell you how much I love technology....