Infinite call-center wait times. Delivery mix-ups and delays. Rude responses to reasonable requests. Promises unfulfilled. I hear there’s a cutting-edge business principle called “the customer is always...
Things I Think | Please give me a room of my own
By
Gary Tetz
May 01, 2022
As humans, what is our ultimate need and desire?
Advice from a recovering pessimist
By
Gary Tetz
Sep 30, 2021
Who am I to be giving advice? I have no proficiency in PDPM, MDS, CQI, RUGs, ISNPs or any other intimidating or indecipherable acronym. No one is begging me for my thoughts on staffing or infection control....
When good men say nothing
By
Gary Tetz
Aug 05, 2021
Though Genesis HealthCare is making vaccinations for long-term care workers mandatory, I’m not so foolish as to reveal my own true feelings about the requirement. I fear the warring ghosts of liberty...
Sleep like your life depends on it
By
Gary Tetz
Apr 01, 2021
One thing I’ve learned in my mostly unsuccessful lifelong quest to get enough sleep is that nothing helps more than feeling under pressure to do so. So learning in McKnight’s that extra sleep reduced...
Lord of the Rings
By
Gary Tetz
Mar 04, 2021
After mocking wearers of Apple watches not so long ago, citing an annoying interaction that took place in a nursing home lobby, I finally got one myself. I realize this makes me a hypocrite, and I’m...
Paul Revere rides again
By
Gary Tetz
Nov 12, 2020
Where is Paul Revere when we need him? It seems like he should be racing through every hamlet and long-term care facility in America shrieking, “The vaccine is coming! The vaccine is coming!”
You’ve got a friend
By
Gary Tetz
Oct 15, 2020
Sometimes I have to stretch to recite something joyful to share from the past week, as is requested at one of our regular work meetings. But this week, the task was easy.
Tempets in a typo
By
Gary Tetz
Feb 06, 2020
Sometimes a writer has to take a principled stand no matter how oxymoronic that might sound. That’s why today, without fear of reprisal, I want to talk about typos.
An insomniac’s medicine cabinet
By
Gary Tetz
Jan 23, 2020
Wakeful, wandering, grumpy and doomed. These precious words describe our faithful, bleary-eyed columnist most nights.