It’s been a rough day for good customer service, and since you live and work in a profession dependent upon it, I’m sharing these still raw and painful experiences because I believe they’ll...
Two sheets to the win
By
Gary Tetz
Jun 30, 2022
Infinite call-center wait times. Delivery mix-ups and delays. Rude responses to reasonable requests. Promises unfulfilled. I hear there’s a cutting-edge business principle called “the customer is always...