Infinite call-center wait times. Delivery mix-ups and delays. Rude responses to reasonable requests. Promises unfulfilled. I hear there’s a cutting-edge business principle called “the customer is always...
Tempets in a typo
By
Gary Tetz
Feb 06, 2020
Sometimes a writer has to take a principled stand no matter how oxymoronic that might sound. That’s why today, without fear of reprisal, I want to talk about typos.