I can never remember if we’re supposed to flush pills, pour liquid down a drain or throw medication out in the trash. So I’m sympathetic to long-term care facilities struggling with the disposal of...
A tail that gives year-round happiness
By
Elizabeth Newman
Dec 20, 2018
Cheers to Altercare in Adena, OH, for showing us all how it should be done when it comes to residents needing a boost.
What we can learn from POLST data
By
Elizabeth Newman
Nov 30, 2018
On the heels of my colleague James M. Berklan’s discussion about how little we know about our loved ones’ preferences for end-of-life care, there’s a sign of progress in Oregon.
Wyden is right on emergency prep regs
By
Elizabeth Newman
Nov 26, 2018
For years, the industry has been saying “we are over-regulated.” The subtext is really, “trust us. We know what we’re doing.”
Luxury standards that pay off
By
Elizabeth Newman
Aug 24, 2018
When service fails, the resident or customer often has their vision of a place permanently altered.
Resident stories lurk within objects
By
Elizabeth Newman
Aug 10, 2018
It was the teddy bear that first grabbed my attention.
Bay State prepares for more closures
By
Elizabeth Newman
Jul 20, 2018
The headline stopped me in my tracks: “Nursing home sector on verge of collapse.” It seemed a tad dire, even for an industry that seems to constantly predict disaster.
Life lessons from the Capital Gazette
By
Elizabeth Newman
Jul 06, 2018
Reflect for a moment, please, on your first job. The people you met, the lessons you learned, and how it influences you today.
When leaders leave
By
Elizabeth Newman
Nov 21, 2017
Diane Carter’s decision “was one of the toughest I’ve made,” she says.
The 20-mile march in LTC
By
Elizabeth Newman
Oct 17, 2017
It’s rare for smart leaders in any industry to not be familiar with Jim Collins, especially his signature work, “Good to Great.”