The impact of survey delays on nursing home quality and consumer information
By
Steven Littlehale
May 24, 2024
In a column published by McKnight’s in December 2023, “Revamping CMS Survey Data Integration Amid Regulatory Lag in Nursing Home Oversight,” I urged the Centers for Medicare & Medicaid Services...
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.