I always get a kick out of doing my year in review. Did I meet my personal and professional goals? Did our clients improve their outcomes? Were new relationships established and old ones strengthened?
The three “Rs” of nursing home care
By
Steven Littlehale
Aug 17, 2012
By utilizing benchmarks and data analytics preparation, time is reduced, priorities established and efforts measured. By knowing a facility’s prior survey deficiencies and having insight into the...
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
A survey and regulatory review of 2013
By
Steven Littlehale
Feb 24, 2014
It’s important to do a review that considers your region and state. Identify how complaints and care deficiencies were handled last year.
Survey and certification: Level that playing field!
By
Steven Littlehale
Dec 11, 2012
As you engage in quality improvement efforts, put together data-driven marketing materials, complete a HUD refinance application, or talk with families and other community members take care to make sure...
Compliance with confidence
By
Steven Littlehale
Feb 16, 2012
Undergoing the annual survey and certification process and demonstrating compliance with federal and requirements are a critical – and sometimes daunting – obligation of any nursing home operator...
Multistate corporations, listen up!
By
Steven Littlehale
May 30, 2014
It is not a numbers game. Well, I guess it kind of is. Let’s face it: It is now common practice to monitor your facilities’ Five Star ratings.
Five-Star is anything but frozen
By
Steven Littlehale
Dec 13, 2017
The day after Thanksgiving, CMS further defined its intensions with the Five-Star Quality Rating System; more specifically how the new survey process and derivative data will be used in its calculation...
Is ‘location, location, location’ still driving your Five-Star success? Yes!
By
Steven Littlehale
Apr 01, 2022
Tying reimbursement to investments in quality is a good idea, but it won’t work with the current Five-Star system.
Moving beyond the ZIP code
By
Steven Littlehale
Mar 26, 2014
Why is there greater disparity occurring in some states but not all? Is it about the size of the state or the number of survey districts?